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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 17,000 customers regain power from storm related outages.

We now have 99% of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer. Being without power is incredibly disruptive and gets harder as time goes by.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Information for emergency responders

PSE provides first responders the support they need to protect the public and themselves during electric and natural gas emergencies. These resources are available to firefighters, police, emergency medical technicians, 911 call centers, public works departments and emergency management agencies.

PSE instructor-led training opportunities

A great way for first responders and training officers to keep current on the latest response tactics and natural gas and electric safety practices.

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Training videos

Natural gas safety review video for emergency responders. Watch

Videos and other resources from Aegis Insurance Services for first responders covering basic electric safety and response tactics for emergency situations.

Visit Aegis website

Near-miss bulletins

One-page summaries of incidents where fire fighters and police were nearly injured by natural gas or electricity—and how injuries can be avoided.

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Online PSE emergency response training

Videos, interactive graphics, simulations and textbook learning provide a broad representation of natural gas and electric operations and tactical response options.

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PSE Energy System Restoration Plan

This 128-page PDF outlines Puget Sound Energy’s philosophy and guidelines for responding to emergencies.

Download PDF

National Pipeline Mapping System

A federal database of maps showing the general location of transmission pipelines.

Visit NPMS website